HOW TO ORDER
- Once you have your venue and approximate number of guests confirmed, get in touch with us to check our availability for your date. Please supply the date, number you need the cake to feed and venue for delivery. If you have it a few images of the design you are considering so we can give you an approximate price by return.
- Before you do contact us you may wish to check our ‘prices’ page. This will give you our starting prices and approximate delivery prices can be found on our ‘FAQ’. These starting prices are for a cake without decoration. The more intricate the design, the more expensive your cake will be. The amount of decorating time on average for a 5 tier wedding cake can vary from 10 hours to 50 hours.
- Due to our current workload, we are unable to offer face to face consultations, we are sorry. Much as we would love to meet you all, it simply isn’t currently feasible*
- For your initial contact please do get across to us any ideas you have for your cake design, the number it needs to feed, where it needs delivering and we can get to you by return a guide price.
- If these prices are suitable for what you are looking to spend on your cake, then, we can send a minimum of 4 samples of your choosing from our cake flavour page via next day delivery to arrive on an agreed day where someone will be in to sign for them until 1.30pm. These are charged at £25 for 4 flavours. Each flavour there after is charged at £5 (up until 7 flavours).
- Sample packages are enough for 2 people, but you can order multiple packages if you wish to invite family members to enjoy this with you. The cake sample sizes you receive in the package are the size your venue should cut for your day.
- The most popular and enjoyable evenings seem to be where we have had couples really make this an evening, with champagne/prosecco or even an afternoon tea! We suggest that samples are tried on the day of receiving them and at room temperature. (Delivery days are Tuesday to Friday).
- We currently have a minimum order of £750 plus delivery.
- *For couples that feel that this is essential, we would be very happy to do so, but we do have to charge £100 to cover our time and travel and up to 6 samples. This is redeemable if you are looking to spend more than £1500.
- We cannot copy other designs but can use these as inspiration to create something bespoke for you. The more information you can give us in the beginning stages the easier and quicker the process becomes.
- To note that the number of portions is your key information for us – we price per portion and then decorating time on top. Fake tiers can be added in to help create your dream design.
PAYMENT
In order to secure a place in our diary, we ask for a 50% non-refundable deposit to be paid on receipt of the invoice and the rest of the monies are due to clear our bank account at the latest 6 weeks prior to delivery day. For bank holidays/Christmas/Jan to early February bookings or very large cakes final payments are required 7 – 8 weeks in advance. Payment can be made by direct transfer or we can send a worldpay link so that you can pay by credit card. We cannot take payment over the phone.
If you still have any questions at all please do not hesitate to contact us – we would love to hear from you.